Active Voice migration to Cisco Unity / connection
I have a customer who is currently running on version 3.0 of Active voice Kinesis voicemail. I would like to migrate them over to Cisco unity connection and looking for a way to migrate around 2000 mailboxes.
Re: Active Voice migration to Cisco Unity / connection
There's no migration tools to move you from competative products (even our old company - Active Voice) - aside from the legal/ethical issues involved with leveraging our inside knowledge of what their DB may be based on (it's changed considerably since we split 10 years ago), there's a practical support/maintenance issue involved.
The best you can do is get a CSV dump from their system and use BAT or CUBI like tools for creating users in Connecgtion or Unity - exporting greetings, vocie names, messages etc... is not going to be something we can support.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...