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New Member

Add custom alert in RTMT

How do I add a custom alert in RTMT? I've done this before but can't remember how. Cisco documentation says you can do it but doesn't show how.

Cisco Employee

Re: Add custom alert in RTMT


Please refer to:

*** Alert Customization ***

Not sure if that's the link you already checked.

Hope this helps!



Regards, Tere. If you find this post helpful, please rate! :)
New Member

Re: Add custom alert in RTMT


I looked at that documentation. Unless I am missing something it tells how to customize a pre-defined alert or an existing custom alert but not how to create a new custom alert. In my custom tab in Alert Central I have 3 custom alerts but it won't let me add any new ones.

Frustrating .....

Cisco Employee

Re: Add custom alert in RTMT

Custom alerts need to be configured using the performance counters. Unfortunately the documentation does not provide too many details on how this works.

I just checked in my lab and the procedure is the following:

1. Go to System--> Performance--> Open Performance Monitoring

2. Find the device type you want to configure the alert to and expand it. You'll need to select a single counter instance to show in the right pane.

3. Right click on it and select "counter monitoring"

4. Right click on the chart and select "Set Alert/Properties"

5. Select the "Enable Alert" checkbox and configure the parameters needed.

6. You will be able to view the alert on the Alert's Custom tab.

Hope this clarifies a bit your question! If it's helpful, please rate :)



Regards, Tere. If you find this post helpful, please rate! :)
New Member

I can't even get past step

I can't even get past step one.  It's grayed out.

I am in same boat.  Before, I don't know how I did it, but I was able to add all kinds of tabs.  Now no tabs.



NEVER mind, i had to go to Edit,New Category and it will create a new tab for you.  Not sure why I didn't see that before.