Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Add new voicemail licenses in Unity express 8.0

Hi

My cisco unity express voicemail licesnses are full and now I want to add more Voicemail licenses in unity express 8.0 , Can anyone tell me the step by step process of doing the same .  Pls note i have the licensing files with me .

Thanks in advance.

K.S.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Add new voicemail licenses in Unity express 8.0

Hi KS,

Here are the steps;

Using CLI Commands to Install Licenses

After you obtain a license file from Cisco's licensing portal and copy it to a FTP or TFTP server, use the following CLI commands to install the license. Only the use of FTP is shown below.

SUMMARY STEPS

1. license install ftp://username:password@ip_address/path/license_file

2. reload

3. enable

4. show license all

5. show license in-use

6. show license status application

DETAILED STEPS


Step 1 license install ftp://username:password@ip_address/path/license_file.

Use this command to install all of your licenses. As shown in the following example (which is truncated for easier readability), the command initiates several actions that result in either the printing of an end user license agreement with prompts to accept the agreement (for extension licenses only) or messages indicating that the license is installed. When a license is successfully installed, a message will confirm the installation and state whether or not the licensed feature is present in the current image.

service-module# license install ftp://192.1.1.53/lic/nme-159/nme-159.lic


Installing...Feature:VMIVR-IVR-SESS...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:VMIVR-VM-MBX...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:TCV-USER...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:VMIVR-PORT...Successful:Supported

License Note:

Application will evaluate this change upon next reload

4/4 licenses were successfully installed

0/4 licenses were existing licenses

0/4 licenses were failed to install


The installation process does not install duplicate licenses. The following message is displayed when duplicate licenses are detected:

Installing...Feature:xxx-xxx-xxx...Skipped:Duplicate


Note Install all of your licenses before continuing to the next step.


Step 2 reload

Use this command to reboot the module:

service-module# reload


Step 3 enable

Use this command to enter Privileged Exec Mode:

service-module# enable


Enter Your Password If Prompted.

Step 4 show license all

Use this command to display a summary of all of the licenses installed on your module:

service-module# show license all

StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 4 / 4

 License Priority: Medium

License Store: Evaluation License Storage

StoreIndex:  0  Feature: VMIVR-VM-MBX                      Version: 1.0

 License Type: Evaluation

 License State: Active, Not in Use, EULA not accepted

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 600 / 0

 License Priority: None

License Store: Evaluation License Storage

StoreIndex:  1  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Evaluation

 License State: Inactive

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 60 / 0

 License Priority: None

License Store: Evaluation License Storage

StoreIndex:  2  Feature: VMIVR-IVR-SESS                    Version: 1.0

 License Type: Evaluation

 License State: Active, Not in Use, EULA not accepted

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 60 / 0

 License Priority: None


Note If your module was shipped with Cisco Unity Express 7.1 or later, the output will display CSL-based evaluation licenses, as shown above.


Step 5 show license in-use

Use this command to display information about the licenses that are in use on your module:

service-module# show license in-use

StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 4 /4

 License Priority: Medium

StoreIndex:  1  Feature: VMIVR-VM-MBX                      Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 5 /5

 License Priority: Medium



Step 6 show license status application application-name

Use this command to display information about the applications that are installed on your module. If you do not supply an application name, information is displayed for voice mail and IVR.

service-module# show license status application

voicemail enabled: 4 ports, 4 sessions, 5 mailboxes

ivr disabled, no activated ivr session license available

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1086776

Cheers!

Rob

2 REPLIES
Hall of Fame Super Red

Add new voicemail licenses in Unity express 8.0

Hi KS,

Here are the steps;

Using CLI Commands to Install Licenses

After you obtain a license file from Cisco's licensing portal and copy it to a FTP or TFTP server, use the following CLI commands to install the license. Only the use of FTP is shown below.

SUMMARY STEPS

1. license install ftp://username:password@ip_address/path/license_file

2. reload

3. enable

4. show license all

5. show license in-use

6. show license status application

DETAILED STEPS


Step 1 license install ftp://username:password@ip_address/path/license_file.

Use this command to install all of your licenses. As shown in the following example (which is truncated for easier readability), the command initiates several actions that result in either the printing of an end user license agreement with prompts to accept the agreement (for extension licenses only) or messages indicating that the license is installed. When a license is successfully installed, a message will confirm the installation and state whether or not the licensed feature is present in the current image.

service-module# license install ftp://192.1.1.53/lic/nme-159/nme-159.lic


Installing...Feature:VMIVR-IVR-SESS...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:VMIVR-VM-MBX...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:TCV-USER...Successful:Supported

License Note:

Application will evaluate this change upon next reload

Installing...Feature:VMIVR-PORT...Successful:Supported

License Note:

Application will evaluate this change upon next reload

4/4 licenses were successfully installed

0/4 licenses were existing licenses

0/4 licenses were failed to install


The installation process does not install duplicate licenses. The following message is displayed when duplicate licenses are detected:

Installing...Feature:xxx-xxx-xxx...Skipped:Duplicate


Note Install all of your licenses before continuing to the next step.


Step 2 reload

Use this command to reboot the module:

service-module# reload


Step 3 enable

Use this command to enter Privileged Exec Mode:

service-module# enable


Enter Your Password If Prompted.

Step 4 show license all

Use this command to display a summary of all of the licenses installed on your module:

service-module# show license all

StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 4 / 4

 License Priority: Medium

License Store: Evaluation License Storage

StoreIndex:  0  Feature: VMIVR-VM-MBX                      Version: 1.0

 License Type: Evaluation

 License State: Active, Not in Use, EULA not accepted

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 600 / 0

 License Priority: None

License Store: Evaluation License Storage

StoreIndex:  1  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Evaluation

 License State: Inactive

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 60 / 0

 License Priority: None

License Store: Evaluation License Storage

StoreIndex:  2  Feature: VMIVR-IVR-SESS                    Version: 1.0

 License Type: Evaluation

 License State: Active, Not in Use, EULA not accepted

     Evaluation total period:  8 weeks  4 days 

     Evaluation period left:  8 weeks  4 days 

 License Count: 60 / 0

 License Priority: None


Note If your module was shipped with Cisco Unity Express 7.1 or later, the output will display CSL-based evaluation licenses, as shown above.


Step 5 show license in-use

Use this command to display information about the licenses that are in use on your module:

service-module# show license in-use

StoreIndex:  0  Feature: VMIVR-PORT                        Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 4 /4

 License Priority: Medium

StoreIndex:  1  Feature: VMIVR-VM-MBX                      Version: 1.0

 License Type: Permanent

 License State: Active, In Use

 License Count: 5 /5

 License Priority: Medium



Step 6 show license status application application-name

Use this command to display information about the applications that are installed on your module. If you do not supply an application name, information is displayed for voice mail and IVR.

service-module# show license status application

voicemail enabled: 4 ports, 4 sessions, 5 mailboxes

ivr disabled, no activated ivr session license available

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1086776

Cheers!

Rob

New Member

Add new voicemail licenses in Unity express 8.0

Thanks a ton !!!!

1731
Views
0
Helpful
2
Replies
CreatePlease to create content