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New Member

Address by Extension, not name

Hello, I'm running Unity 4.0.4 with Failover, exchange message stores. I'm wondering if there is a way to configure the Unity system to address a message to an extension, not by name.

Thanks!

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New Member

Re: Address by Extension, not name

Here is a link to the System Administration Guide that can provide more details about message addressing in Unity.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/402/administration/guide/ex/SAG_0045.html

From the SAG:

Determine whether subscribers address messages to other subscribers by entering subscriber extensions, by spelling their first names, or by spelling their last names. (Subscribers can switch between addressing by name and addressing by extension by pressing the # key twice.)

Here is a link that tells you how to set the default to address messages by extension only by modifying a setting on the Subscriber > Conversation page.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/402/administration/guide/ex/SAG_0170.html#wpxref81107

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