ā09-23-2010 04:39 PM - edited ā03-19-2019 01:38 AM
Hi
do you any idea add on user on unity 8 ?
when add on new user come out error message : "LBL_HOMESERVER_LOOKUP_FILED02"
So do know how can solve out this issue ?????
thanks
ā09-24-2010 06:01 PM
Hello,
With the upgrade did anything else change such as Partner server? Assuming this is Unity and not Unity Connection.
Perhaps you might also attach a screenshot of the error message seen. Also do any errors show in the application log at the time you attempt to add user?
Hopefully with a few more details might point you in the proper direction.
Thanks,
Scott
ā09-25-2010 12:02 AM
hi
thanks for help me ...
and the issue has been fixed and found out is the unity user permission problem .
however, got another issue occured ..
after update dbwalker to 4.0 then can not run the application error message all the time .. and uninstall then reboot and re-install again . still the same ..
don't why ??
any idea ?
ā09-25-2010 05:12 AM
Hello,
I found a defect and perhaps it's related to your issue: CSCti20852. You can go to Cisco.com and search for defect and use Bug Toolkit to view more
info on issue.
Seems that DBWaker version 4.0.62 and CUPID 1.0.23 conflict with each other being installed on same system.
To fix the issue you need to upgrade DBWalker to 4.0.63 if you have not already done so.
But if not go to the following site:
http://ciscounitytools.com/Applications/Unity/dbWalker/dbWalker.html
An updated version of CUPID does not appear to be release yet.
If issue still exist you might post the exact error you are seeing.
Thanks,
Scott
ā09-27-2010 05:51 PM
ā09-29-2010 06:58 AM
I found a couple of TAC cases open for similar issue to yours with DBWalker.
However resolution has not been found.
So at this time I'm unable to give you further direction on how to resolve.
I did attempt in my lab and was not able to duplicate the issue.
You could open a TAC case to have it reviewed further.
Thanks,
Scott
ā09-30-2010 07:18 AM
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