After Upgrade from 2.4(6)->4.0(3) some errors are showing up
After upgrade from unity 2.4.6 to 4.0(3) I'm seeing the following errors in the Windows Event Viewer. Unity seems to be working as usual but I don't know why this error appears constantly.
Cisco Unity's telephony component has encountered a serious error.
No reponse was received on port 1 while performing a blind transfer. This is a serious failure, and most likely parties involved in the call will be disconnected. In some cases, further calls on this port will not be handled correctly.
Thread 0x00000CA8 had a Failure on Port 1 in Method CAvMiuLine::Transfer(eMIU_XFER_RELEASE)
DESCRIPTION: Timed-out waiting for LINECALLSTATE_IDLE after lineBlindTransfer.
Also I'm receiving the following error:
Cisco Unity's Phrase Server Manager experienced a serious error.
The specified language is not loaded. Verify that the specified language is installed and that you are licensed for multiple languages.
The client only bought one Unity Language license.. he was using english but now he wants to use Spanish. I uploaded spanish into the system and after that the CiscoUnity_PhraseServer error is appearing in the Event Viewer..
Is there anything I can do via configuration in order to fix the above errors or is there something wrong with the system..
Re: After Upgrade from 2.4(6)->4.0(3) some errors are showing up
It sounds like the users were associated with US English (1033) on the system you backed up and when you restored that langauge is not on the box as an active language - this would account for the phrase server errors anyway - you can try forcing everyone to Spanish using Bulk Edit (all subscribers and call handlers) to see if that clears the error. Make sure you change both the language outside callers hear and the language subscriber hear (one is on the conversations page one is on the messages page for subscribers).
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