After upgrade to latest Device Pack -- auto ring down
I believe the latest device pack contains the 9.3.1 firmware but you'll need a
firmware with the "fixed-in" version. I would contact TAC
CSCtz29414 - 7942/7962 - Call History is Auto-Dialed When Pressing Speaker Button
Symptom: When a 7942/62 phone is populated with call history records (e.g. received/placed/missed calls), the endpoint will auto-dial the number contained in its call history when the speaker button is pressed. Conditions: IP Phone Call History contains Received/Placed/Missed Phone number record prior to pressing speaker button to go off-hook. Phone will continue to auto-dial the number listed in Call History once error condition is experienced. Workaround: Reset IP Phone to clear error condition.
First Found in: (1)
Fixed in: (3)
Cisco Unified IP Phone 7900 Series
3 - moderate
"Always movin' ahead and never lookin' back" - Springsteen
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...