If you using IPCC and CTIOS then there is a NON Activity timer that could be the cause for logging you out. If you are idle meaning no state change or call activity for X amount of time then you could be logged out due to this timer value.
Check you Agent Desktop Settings configuration and look for it there.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...