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Amcom Messenger Service to Cisco 7921/7925

ppellettiere
Level 1
Level 1

‎05-14-2014 08:40 AM - edited ‎03-19-2019 08:11 AM

When we try and send a message to a 7921/7925 phone.

We get this error message in AMCOM "Unable to send message to #MAC# due to no IP address. The device is either off, recently turned on, Unregistered or not within the CUCM"

The Amcom message goes through but we get no alert on the phone that we received it .

It was working fine didn't make any changes to Call Manager.

Amcom Messenger  V5.5.6

CUCM V8.5.1

 

Has anyone had the same issue?

 

 

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George Stefanick
VIP Alumni
VIP Alumni

‎09-10-2014 12:50 PM

 

Hey bud,

Did you figure this out ? We are having a very similar issue..

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
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