Hi, we're in the process of upgrading CUCM from 7.1.5 to 8. By doing this we're losing the free AC. We're trying to get a firm number of AC users so we know how many licenses we need to buy. Is there a way to see how many AC users we have? I went to the applications uers, selected the AC group but we have close to 60 controlled devices. This number is no where near accurate.
You can find the list of users under the Application -> Cisco Unified CM Attendant Console -> Cisco Unified CM Attendant Console User menu in call manager. Please note this may not reflect the current number of active users being used, so remember to filter out what old users you may have.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...