We are going to need some more descriptive information. I assume you are talking UCCX? What version are you running? Have you run the Cisco Unified CCX Client Configuration Tool? Have you tried a different browser? Let us know.
No worries what so ever. The Client Configuration Tool is used to essentially build the install packages for CAD and CAS. You normally would run this after an upgrade in order to use the correct versions associated with the version of UCCX that you are running. Are you trying to run the CAD plugin from the AppAdmin page of the UCCX, is that where it is failing? That is why I asked to try a different browser. So that you can try and run the plugin to see if the issue follows.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...