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New Member

AND Group MA (manager/assistant)

Hi

I have a problem with and group ma configuration

i have implemented group ma with andtek version 4-8-2

but when i called my manager phone i heared fast busy

i have group in andtek and manager configuration with 602[0] directory

this directory same as cti route point directory

i configured assistant in andtek

cucm configuration for manager / assistant / other phone

manager in pt-manager and css-phone

assistant in pt-phone and css-phone

other phone in pt-phone and css-phone

route point in pt-phone and css-manager(just pt-manager)

please help me to resolve this problem

Everyone's tags (4)
1 REPLY
New Member

Re: AND Group MA (manager/assistant)

Hi every body

I solved it

just i put PT-phone in css-manager

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