got a strange one with Unity which I cant seem to clear either through PW, MSCW or resetting UMR Service.
I get this error in the event log, this is the only critical error I am getting. The strange thing about it is I get it every 16 or 17 minutes thats it, no other time. It happens all the time even during the night!
Does anyone know what is happening every 16 to 17 minutes between Unity and Exchange that would cause this?
Event Type: Error
Event Source: CiscoUnity_UMR
Event Category: UMR Thread Error
Event ID: 134
The unaddressed messages distribution list() was not found in the database. Message that cannot be delivered to subscribers will be left in the Unity Message Repository, and not forwarded to this list.
I have looked at the Unity Error Message Finder and used all the docs it references but cant see a reason for it
Messages that cannot be delivered because the network or a server assigned to a subscriber has gone off-line or is otherwise unavailable to the Cisco Unity server, or because the subscriber mailbox has exceeded the Prohibit Send and Receive limit specified for the mailbox in Exchange, are forwarded to the Unaddressed Messages distribution list. By default, this distribution list contains the Example Administrator as its only member.
To route these messages properly, verify that the Unaddressed Messages distribution list has at least one member (such as the operator) who will monitor the mailbox and handle messages that cannot be delivered. To add subscribers to the distribution list, do the "To Add Subscribers to the Unaddressed Messages Distribution List" procedure. For information about public distribution lists, refer to the "Managing Distribution Lists" chapter of the System Administration Guide for Cisco Unity at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.
Note that if the mailbox(es) of the subscriber(s) who are assigned to check the Unaddressed Messages list exceed the Prohibit Send and Receive storage limit that is specified in Exchange, any messages sent to the Unaddressed Messages distribution list are lost. To avoid this problem, specify a generous value for the Prohibit Send and Receive storage limit for the mailbox of at least one subscriber who is a member of the Unaddressed Messages list, and encourage the subscriber to distribute messages promptly so that the Exchange mailbox does not fill up. (To learn more about how Cisco Unity handles subscribers with full mailboxes, refer to the "How Cisco Unity Handles Full Mailboxes" section in the "Messaging and Default Accounts Overview" chapter of the System Administration Guide for Cisco Unity.)
To Add Subscribers to the Unaddressed Messages Distribution List
That pinpointed the aree exactly my friend , so thanks for that, This has reared another issue. I cant find the Example Admin to use as a destination of the Unaddressed messages. I have two unity servers one in Boston and one in Glasgow, its the latter that has the issue. So tried to add the EAdmin as is in the Boston server (different EAdmins as they are different domains)and the system cant find it, though if Isearch the subscribers its there...strange will let you know the outcome.
Have you seen this before when you open the Distribution list, in the members section. You get the View, Add, Delete option. For some reason mine is greyed out not permitting me to add a subscriber to the distribution list. I am logged in as the UnityAdmin account, but I assume its greyed out for a permission issue. The admin account has the full admin privileges which I have reset.
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the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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