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New Member

ATM upgrade

Hi....can you help. I've just upgraded Audiotext Manager to 4.0(3)+ (V5.0 Build23) after the upgrade I can't see any of the existing call handlers, just the default 3 ( Greetings, etc ) I can still see them via the SA and the older version of ATM. Creating new call handlers is not a problem.......have I missed something?? Unity is Version 4.0 build 4.0(3)

Cisco Employee

Re: ATM upgrade

My guess right off hand is that the updated ATM is using DB views that were not completed in 4.0(3) - I don't have a 4.0(3) box to test against - 4.0(5) is the oldest version I have handy and the latest ATM works fine on that.

The best I can suggest is to keep using the old ATM with 4.0(3) until you can upgrade Unity to something a little more recent - I don't have cycles to go back and retrofix ATM back to those older versions of Unity at this point.

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