Attandant Console Advanced 10.5 contacts not updating
I'm running CUAC v10.5 with CUCM 9.1.2.
We have setup the LDAP sync with CUCM and Active Directory and all is well. I have CUAC syncing with CUCM.
One of our users has changed extensions, and the CUCM end user shows the updated extension, but the CUAC is still showing the old extension. I cannot delete the account - probably because it's a synced account, and not manually created. I have rebooted the CUAC server, but that did not resolve the issue.
Does anyone have any ideas how to force a CUAC contact to update from CUCM?
That seems to be "normal". The web console contacts are at 1000 for me as well. If you load up the operator console, I see far more than 1000 users.
As for my problem, changing the Application user password to not include special characters resolved the issue. I had to update the password in CUCM, the TSP config, and the CUAC config.
Fixing this issue wreaked havoc (erased\emptied) on the Personal Directory Groups (tabs) that my operators created. I've been working with TAC on this, but all I'm getting is "it shouldn't", and "it doesn't in my lab", but I've had to restore from a backup to put the tabs back. I need to figure out how to keep the contents of the PDG intact when I update the CUAC application user password and LDAP re-syncs.
...if only there was a simple export contacts option like the previous versions....if only...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...