Got it :-) In 5.0, go to the Application User, user AC. Check to make sure the Groups and Roles say "Standard CTI Allow Call Park Monitoring", "Standard CTI Allow Control of All Devices" and "Standard CTI Enabled".
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...