Attendant Console Advanced Server 10.5 - CTI ports + CTI RP not registered

[Clement BONNAL]

Hello,

I just install CUAC Advanced on a Windows 2012 Server. All installation process completed successfully (SQL, TSP, etc..)

I do my complete configuration (queue, operators, ...) then I synchronised with CUCM. No error during the process, so CTI ports, CTI RPs and directory number were created.

But no any of them are registered whereas all services are okay on WebAdmin.

Can you help me to troubleshoot ?

Thank you,

[Jaime Valencia]

Did you use a device as template??

Or created all the elements without anything as template?

[Clement BONNAL]

Hi,

I found the solution, in the CDC I select only ipv4 instead of ipv4 and ipv6 and all my CTI ports registered !

[abd88elhak]

hi

i have the same issue 

what do you mean by CDC ?

[Clement BONNAL]

Common Device Configuration

[abd88elhak]

i'm not using Common Device Configuration on cti template

but the ports still not registred