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New Member

Attendant Console Advanced Server 10.5 - CTI ports + CTI RP not registered

Hello,

I just install CUAC Advanced on a Windows 2012 Server. All installation process completed successfully (SQL, TSP, etc..)

I do my complete configuration (queue, operators, ...) then I synchronised with CUCM. No error during the process, so CTI ports, CTI RPs and directory number were created.

But no any of them are registered whereas all services are okay on WebAdmin.

Can you help me to troubleshoot ?

Thank you,

5 REPLIES
Cisco Employee

Did you use a device as

Did you use a device as template??

Or created all the elements without anything as template?

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi, I found the solution, in

Hi,

 

I found the solution, in the CDC I select only ipv4 instead of ipv4 and ipv6 and all my CTI ports registered !

New Member

hi

hi

i have the same issue 

what do you mean by CDC ?

New Member

Common Device Configuration

Common Device Configuration

New Member

i'm not using Common Device

i'm not using Common Device Configuration on cti template

but the ports still not registred

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