I have the Cisco Business Attendant Console 8.6 with a single Attendant at our front desk. The issue I have is that if her computer goes down....... The calls don't come in. Are there any options to where the calls can fail over to her phone regardless if the software is up and running? The only other option I know of is to setup a secondary backup computer and phone with the Attendant Console software on it in the case that the primary fails but this seems a little overkill. Any suggestions would be great.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...