Attendant Console - Can a user see if other operator is "online"?
I have a request from a user of Attendant Console: Can they see if the backup operators are online? Then they need to leave their desk for a bit, the need to make sure at least one of the backup operators has the application on, is logged in, and has gone online. Right now they just call them. I was not able to find a way even as an admin to see this.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...