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Attendant Console Hunt Group

Hello

How can I configure the Attendant Console Hunt Group that all member phones rings together if a call arrive?

Regards

Pascal

1 REPLY
Hall of Fame Super Silver

Re: Attendant Console Hunt Group

You cannot do this with AC hunt group, you can configure broadcast hunting with AC hunt group, but it will not ring the phones, it will put the call in queue, and any AC user will be able to answer it from AC appliation. To enable it you need to use the acconfig.bat tool under :\Program Files\Cisco\CallManagerAttendant\bin.

Check out this doc:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/sys_ad/4_1_3/ccmfeat/fsccmac.htm#wp1144539

If you want the phones to ring in broadcast fashion you can configure broadcast line group instead of AC hunt group.

HTH, please rate all posts!

Chris

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