I support a customer who says that there are times when the AC app will automatically go "Online" or "Offline" without the user knowing it happened. I have since discovered that pressing the spacebar when the AC window is active will toggle between states. I beleive the users are hitting the spacebar and not realizing it, but they swear that's not the case.
Has anyone else seen these symptoms? Also, is there a way to either disable or change the shortcut keys within the AC?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...