Anybody ever run into a problem where the AC program will sporadically lock up. Seems to only happen on incoming calls. Call will come in, screen locks up but still able to answer call on phone. When user minimizes and then maximizes, screen is all grayed out.
User is using Windows XP Pro and the server and client versions match of the AC software.
Hello, I'm sorry I don't have a solution, but I'm curious what version of CCM and AC you're using? Reason being, I'm having the exact same issue after an upgrade to CCM 6.0(1) and AC version 6.1(0_a).
Thing with ours is, if they leave it alone for maybe 20 seconds while they do something else and wait for a call, when they come back to it, it just turns to a grey box and sits like that for about 5-10 seconds and it'll finally snap out of it and work just fine.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...