We have 10 remote sites using a centralized CallManager 6.1.2 cluster. Each site has a receptionist using Attendant Console. Every receptionist is seeing all other site Call Parks. Is there a way to only see the Call Parks that you parked? They don't want to see all other 9 sites Call Parks in their Attendant Console.
There is a Call Park range per site but any particular Attendant Console still sees all other Call Parks from other sites. So receptionist/site 1 still sees receptionists/sites 2 through 10 Call Parks even though they are different ranges. So it's not uncommon for there to be 10 to 20 Call Parks on their screens at any given time. Very confusing to them.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...