Re: Attendant Console users unable to login - CCM4.1
Thank you Rob for your prompt offer of help. However, I had checked this possibility earlier and it does not appear to be the issue. In desperation, we restarted the server and after its return to service, end users are now able to login to the Attendant Console application. Not the best troubleshooting practice but it did get us back up this morning. I did not see any services stalled this morning on the server.
Are you aware of any dependencies or services that should have been reviewed first? We did check Tomcat but this was active before the reboot.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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