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Attendant Console will not load GUI

I'm running into a problem with Attendant Console version 6.1.2_c wherein when I launch the program and provide my credentials, the GUI disappears but acclient.exe can be seen running in Task Manager and using 50% CPU.  If I login as a different user, I can get into Attendant Console fully without issues.  Normally I would suggest that the user simple recreate their profile however in this case, it would be painful to lose the profile.  Has anybody come across this issue and, if so, is there a way to correct this issue without losing the profile.  NOTE, I have tried all of the obvious things like uninstalling and reinstalling the application and I've compared the working profile to the one that doesn't work and nothing has panned out.

Thanks,

Steve

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