We are using CCM 4.1(3) and are using the Attendant Console. I have one user that says that everytime she gets a call the AC window pops up in the middle of what she is doing. She said it wasn't doing that before. I could not find any setting to change it. She said before it was minimized. I uninstalled and reinstalled, checked settings and everything looks good. There is no setting to change this that I could find.
I also have another user who complains of the opposite. She said that her window used to be Maximized all the time, and now it is minimized and we can not get it to restore to normal size when she gets a call.
I wish I could switch their computers and the problem would be fixed. But they are in different locations. Any help?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...