cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4541
Views
0
Helpful
2
Replies

Audio & Video Call Recording Solution for CUCM

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi,

I am looking for a audio and video call recording solution for CUCM. The requirement is the recording system shall record all audio & video calls including incoming, outgoing, and station-to-station calls. One cirtical requirement is: The users on the CUCM system shall be able to record video calls for video equipped stations with a push of a button on their Cisco IP Desk set or their Cisco soft phone.

Does anyone know the product or third party vendor who supports audio and video recording for CUCM?

-Thanks

Vaijanath

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

2 Replies 2

farmancnemcse1
Level 1
Level 1

USe the live recording feature if you have unity connection integrated.

otherwise here is third party tested with cisco:

https://marketplace.cisco.com/catalog/products/1580

https://marketplace.cisco.com/catalog/products/1929

Currently Cisco doesn't support video recording with a push of a button on their Cisco IP Desk set or their Cisco soft phone. Also, I have checked with the third party vendors and they only support the video recording using Passive Call recording (port mirroring).

http://www.verba.com/cisco-call-recording-solutions

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.