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New Member

Audio & Video Call Recording Solution for CUCM

Hi,

I am looking for a audio and video call recording solution for CUCM. The requirement is the recording system shall record all audio & video calls including incoming, outgoing, and station-to-station calls. One cirtical requirement is: The users on the CUCM system shall be able to record video calls for video equipped stations with a push of a button on their Cisco IP Desk set or their Cisco soft phone.

Does anyone know the product or third party vendor who supports audio and video recording for CUCM?

-Thanks

Vaijanath

2 REPLIES
New Member

Audio & Video Call Recording Solution for CUCM

USe the live recording feature if you have unity connection integrated.

otherwise here is third party tested with cisco:

https://marketplace.cisco.com/catalog/products/1580

https://marketplace.cisco.com/catalog/products/1929

New Member

Re: Audio & Video Call Recording Solution for CUCM

Currently Cisco doesn't support video recording with a push of a button on their Cisco IP Desk set or their Cisco soft phone. Also, I have checked with the third party vendors and they only support the video recording using Passive Call recording (port mirroring).

http://www.verba.com/cisco-call-recording-solutions

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