04-20-2012 12:18 PM - edited 03-19-2019 04:47 AM
Hi,
I am looking for a audio and video call recording solution for CUCM. The requirement is the recording system shall record all audio & video calls including incoming, outgoing, and station-to-station calls. One cirtical requirement is: The users on the CUCM system shall be able to record video calls for video equipped stations with a push of a button on their Cisco IP Desk set or their Cisco soft phone.
Does anyone know the product or third party vendor who supports audio and video recording for CUCM?
-Thanks
Vaijanath
05-02-2012 01:29 PM
USe the live recording feature if you have unity connection integrated.
otherwise here is third party tested with cisco:
05-18-2012 08:26 PM
Currently Cisco doesn't support video recording with a push of a button on their Cisco IP Desk set or their Cisco soft phone. Also, I have checked with the third party vendors and they only support the video recording using Passive Call recording (port mirroring).
http://www.verba.com/cisco-call-recording-solutions
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