I've configured a new CUC8.6 server in our CUCM environment. We're synchronized with AD and have been for some time. After finishing the installation and importing users into the system (and creating some user voicemail boxes), we started adding synchronized accounts to the System Administrator role. However, they still can not log in. When an Administrator tries to log in, it gives in error that the password is invalid, after several attempts it says that the account has been locked out. When I look at the account in AD and CUC, it looks fine. LDAP Directory, Set Up, and Authentication are all set up (which, to me, seems like an odd thing to need to do since it should be authenticating through CUCM like CUCCX does, no?) Do I need to have this configured? Should setting up AXL be enough?
Any suggestions would be appreciated.
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System Administrator. I've also tried Audit Administrator to mimic the group assignment of the server's system account, but no dice Thoughts?
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Is LDAP authentication required here? Should the AXL service provide the authentication? That's how it works in CUCCX.
That IS different from the way it works in CUCCX. In that instance the AXL authentication will allow people to authenticate with their AD credentials. And, you're totally right. When I go to the user account in CUC and set the password, now I'm able to log in just fine. So, is this fixed by removing the settings for AXL and only leaving the LDAP settings?
So, the manner of import chooses how to authenticate? Interesting. In any case, I can import users from PhoneSystem with no problems but I don't see anything when I choose LDAP directory. I've double checked my settings for LDAP and they're identical to the ones in CUCM (which does work with no problems.) Is this where my problem is, or could there be anything more to it?
So, the manner of import chooses how to authenticate? Interesting.
Are you going to Import User from LDAP and selecting the LDAP integration your created?