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New Member

Authentication error. Report this error to your system administrator

Hi,

We have intigrated CUE with CUCM in a test lab but facing an issue in voice view. Configured the JTAPI username and password. But Voice view express has a problem when working with remote CUCM.

The IP Phone displays the following error:

"Authentication error. Report this error to your system administrator"

Can anyone suggest something !

  • Unified Communications Applications
2 REPLIES
New Member

Authentication error. Report this error to your system administr

make sure you are using IPAddresses on the URLs on the service parameters.

Hope this helps.

regards,

Trad Tobaishat

New Member

Authentication error. Report this error to your system administr

Hi Trad,

Thanks but we already tried that...still no success.

Regards,

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