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New Member

Auto attendant config issues on unity 8

Hi All,

I am having an issue with the auto-attendant configs on unity 8 with call manager 7.

I have created the CTI RP with DN 71999 and CFA to vm checked.

The call handler opening greeting has the extension of the dn.

Everytime i dialled i am getting a fast busy.

Any ideas? What about CSS and partitions?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Auto attendant config issues on unity 8

Do you have a valid VM profile?

Are ports registered?

CSS and partitions are always good places to check.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
3 REPLIES
Cisco Employee

Re: Auto attendant config issues on unity 8

Do you have a valid VM profile?

Are ports registered?

CSS and partitions are always good places to check.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Auto attendant config issues on unity 8

Hi

I didnt choose the vm profile for the dn?

However can you explain why this is needed since the CSS had the pilot partition?

Cisco Employee

Re: Auto attendant config issues on unity 8

Because the VM profile is the one that instructs which DN to dial for VM.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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