02-16-2010 09:28 AM - edited 03-19-2019 12:28 AM
Hi,
I have configured the Auto Attendant on Unity 5. Here the configuration step details:
1. Configured one CTI Route Point on call manager. The DN (1111) has been Forwarded to First DN of Voice Mail Port.
2. Configured new call handler with extension 1111 on Unity.
Now I am dialing 1111 from one phone and getting the call manager invalid message prompt.
Could you please let me if I missed somthing and pls share doc if any body have..
Regards,
Nirmal
Solved! Go to Solution.
02-16-2010 10:07 AM
Go to the call handler greeting page and either use the option to upload a wav file or have it call you to record it
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
02-16-2010 09:33 AM
Just FW the CTI RP to VM, not to a VM port.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
02-16-2010 10:06 AM
Yes it going to AA . Can you please send me the step to customised the prompt...
02-16-2010 10:07 AM
Go to the call handler greeting page and either use the option to upload a wav file or have it call you to record it
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
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