Auto Attendant route caller to User without a voicemail box
I have a Unity Connection 7.1 Call Handler I would like to configre with these 2 requirements:
1. When a menu option is selected (Caller Input) the caller is routed to an extension that does NOT have a voicemail box.
2. When the Standard Greeting finishes playing; the caller is also routed to the same extension that does NOT have a voicemail box
I have the first requirement working using Transfer to Alternate contact Number under the Call Action in the Caller Input.
How do I configure this Call Handler so that when the Standard Greeting finishes playing; the caller is also routed to the same extension that does NOT have a voicemail box??? I do NOT see the same option (Transfer to Alternate contact Number) under the Call Action.
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