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New Member

Auto-Attendant

Platform : CallManager Express / 12.4(11)T2 / CME 4.0(2)

Unified Messaging : Cisco Unity Express / 2.3.4

Everything is up except the Auto-Attendant, is driving me crazy; situation as follow

- If you use the company?s greeting, It just don?t respond to the dtmf

- If you use the default greetings, then sometimes it will work sometimes its not, just take your dtmf and play a message ?Are you still there?

- AA is not responding to ?0?

- if the call is hanged up, the line keeps busy

Please advice

Thank you,

1 REPLY
New Member

Re: Auto-Attendant

Hi,

Use the below link for configuration

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml

Also I used it once and it worked for me

Cheers!

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