Auto attendnant Call handler in Unity Connection : 2 problems
I created a new Call Handler and a new direct routing rule. When a specified explicit routing confitions, the caller( that matchs is flowed to my Call Handler)otherwise ( no explicit rule) , the call is always flowed to the opening greeting Call Handler.
Is there a way to make my call Handler the default Call Handler ?
a second problem is relative to dialing during greetings . I would like to allow callers to dial internal extensions while my greeting message is played , as it is possble to do with the opening greeting Call Handler. Right now , it is not possible although I made sure , that there is no overlap between dialed extensions and confugurable Caller input digits.
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