AutoAttendant by Extended Service question

[king-1195]

Now I want to deploy AutoAttendant by Extended Service that comes bundled with CCM, the max number of CTI ports that I create in application is 4 ,does it means the the max number of simultaneous sessions on AA is 4 ? And we have another CCM with redundancy, is the the max number of simultaneous sessions 8?

And can I add the number through adding the number of Max Number of Calls and Busy Trigger in CTI point line configuration setting ?

[lindborg]

If you haven't already, you will probably want to ask this on the IP Telephony forum which handles questions about Call Manager - the Unified Communications forum here is for questions about Unity, Unity Connection and Unity Express voice messaging systems.