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Automatically delete read messages

Hi,

We've migrated a client from a PBX system where they could set the message to be automatically deleted after X days. In looking through the Unity System Guide, it states that Cisco?Unity does not automatically delete messages when they reach a certain age.

Any ideas why there would be this limitation?

Erik

2 REPLIES
Cisco Employee

Re: Automatically delete read messages

The short answer is because in many Unity installs we don't "own" the message store so automatically removing messages that were not explicitly acted on by a user is dangerous. We do provide a tool to setup rules that allows admins to do this type of thing - The message store manager:

http://www.ciscounitytools.com/App_MSM.htm

Microsoft also has a mailbox admin tool that can do some of the same things that ships with Exchange 2000 and later - it's not quite as detailed and can be more difficult to use but both can be configured to do what you want.

Cisco Employee

Re: Automatically delete read messages

You can use the Message Store Manager utility to acomplish this.

For more information about the utility, see:

http://www.ciscounitytools.com/App_MSM.htm

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