Is there a way to have Unity automatically play the inbound caller id at the beginning of each message for external calls? By default you can get that info by pressing "9", but customer would like to have it say "new message from ..."
Yes - you can turn this on for users using BulkEdit - you didn't indicate your version but if you're at a recent 4.x version you can pop open BulkEdit (in your Tools Depot on your desktop), select the users you want to update and then choose the "Conversation" tab - on there it's on the "Message Review" sub tab - there's an option called "Announce ANI for messages from unidentified callers" - if you set this to "yes" then it'll always play the ANI (if provided) for unidentified callers.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...