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Community Member

Avaya & PIMG MWI Integration

On the PIMG do the MWI on and off fields need to match what avaya has? Can any one tell me where avaya keeps that information?

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Cisco Employee

Re: Avaya & PIMG MWI Integration

If you're using digital PIMG (e.g. emulating 7434ND sets) then the lwc-store and lwc-cancel feature buttons will be used for MWI control. DTMF feature access codes are not needed.

If you are using analog PIMG (with Avaya's Mode Code in-band VMI integration) then MWI On/Off feature access codes are needed. I don't have Avaya docs in front of me but if you do need this information still I could try to dig it up for you.

-Eric

Community Member

Re: Avaya & PIMG MWI Integration

If I am using 8434 phone type for the avaya phone type how do program the phone so unity funcions properly?

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