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AvCsNodeMgr not hearing from partner server

Erick Bergquist
Level 6
Level 6

Anyone know what is going on here?

This is a Unity 4.0(5) server and both unity servers are connected to the same 3750 switch. No errors on switch ports or in the switch logs, everything looks clean.

Sometimes this error is seen on both servers about each other losing connection to the other, but most of the time it is only seen on the primary server then it recovers on it's own.

The servers NIC is set to auto, as well as switch port, running at 1 gig full duplex.

Event Type: Error

Event Source: CiscoUnity_NodeMgr

Event Category: Run

Event ID: 1011

Date: 1/4/2008

Time: 10:12:38 PM

User: N/A

Computer: UNITY1

Description:

AvCsNodeMgr hasn't heard from partner UNITY2 in 57021 ms, disconnecting.

For more information, click: http://www.CiscoUnitySupport.com/find.php

Event Type: Information

Event Source: CiscoUnity_NodeMgr

Event Category: Init

Event ID: 1021

Date: 1/4/2008

Time: 10:12:39 PM

User: N/A

Computer: UNITY1

Description:

AvCsNodeMgr connected to server UNITY2, address=172.16.1.20, port=3653.

For more information, click: http://www.CiscoUnitySupport.com/find.php

2 Replies 2

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

Take a look at this Cisco link to see if it applies - http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K11922450 - even though it refers to Unity version 4.2(1).

Ginger

Thanks Ginger, but it doesn't have SATA drives or drivers. I do remember that issue though...

Looks to be a intermittent network issue at this point.