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Bronze

AVXML.DLL fetch error

i get this error when accessing the satus monitor, the page opens and about 1-2 seconds after it is up i get the error shown above. i have tried the scripts only solution in the status file properties and have gone over the directory security for AVXML folder a few times.

i still get the error, and i think it is causing me problems with the PCA application as well.

thanks in advance.

Unity 4.0.3 off-box Exchange 2k3

3 REPLIES
New Member

Re: AVXML.DLL fetch error

I'm also getting this error after an upgrade from 3.x to 4.0(5) and I went through the IIS security settings as well and that didn't fix it.

Bronze

Re: AVXML.DLL fetch error

have you had any luck on this?

Green

Re: AVXML.DLL fetch error

CSCed44345

StatusMonitor: Fails to open and posts XML fetch failed StatusMonitor: AvXml error during page refresh

Symptom:

The StatusMonitor displays an 'XML fetch' error (see XML_error

attachment).

Conditions:

This problem occurs when viewing a page in the Cisco Unity

Status Monitor web application. Nothing was pressed when the

error was displayed...the Status Monitor was refreshing the

page contents according to its usual behavior.

Workaround:

There is no known workaround.

CSCeb28105

Release-note:

Symptom: The HTML Status Monitor fails to open and is redirected to an XML Fetch

Failed error page that tells the user to verify the permissions on the AvXml.dll.

Condition: This may happen if the authentication settings are not configured

correctly in IIS.

Workaround: Go to the Cisco Unity Installation Guide to be sure your

authentication is configured correctly. One key thing to note, is that in IIS

the authentication settings for Web, SAWeb, Status and StatusXml should all be

the same. If one is set to anonymous access, they should all be set to

anonymous access. If one is set to Integrated Windows, they should all be set

to Integrated windows authentication.

http://www.ciscotaccc.com/voice/showcase?case=K74943158

HTH

//G

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