I want to take a backup from our 2 call manager cluster server "System version: 126.96.36.199000-1" for both configuration and database
I have tried disaster recovery system -->backup--> backup device--> using sftp server but it doesn't work
can you please help me ?
Solved! Go to Solution.
Any error message which u get while trying to take backup?
please provide the details like which sftp software u are using, dbreplication fine or not.
Thank you Aman for your interest
Error message from CM "Update failed : Unable to access SFTP server or SFTP server too slow to respond.Please make sure the login credentials and path are correct"
Error message from SFTP server "Authentication failed for user ******* from IP x.x.x.x; bad username or password"
we use SolarWinds sftp software
Seems that credentials are incorrect.
The credentials entered in CUCM while creating backup device should match with ones configured in sftp software.
IP address should be of PC /server where sftp is running, directory should be \ .
Now the log in sftp "User administrator from IP x.x.x.x uploading file to "C:\Users\ BK/dUmmI_Drf".
But i cann't see that file
And i'm still having that message on CM "Update failed : Unable to access SFTP server or SFTP server too slow to respond.Please make sure the login credentials and path are correct"