I am assuing that you are using the Users option in the BAT file to upload.
I hope you are modifying the controlled devices in the users page to 1 from default 0, and providing the MAC address of the phones in the newly created controlled device parameter column in the users page.
Also please only use the Directory numbers in the Primary and IPCC extention fields. eg: 203 (primary extension), 303 (IPCC extension).
This should work.
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Donald, i am not sure what version anchoudh is using but i am using a bat.xls from version 22.214.171.12400-9 and i was trying to update the IPCC Extension of existing users. Its clear the xls has a bug because because on the BAT User update page it clearlly states the IPCC Extension should be in the same format as the Primary Extension which is (DirectorNumber [up to 50 numerals] in Partition [up to 50 Characters], optional) but the bat xls will throw a error IPCC Extension may have numbers and characters.... What help me out is i just put the extension followed by a *, such as 1101* then export. Then in text editor do a replace on * with in myPartion. Then boom! it works good luck and hope im not too late!
It looks like even in 10.5 it is the same problem; bat exporter does not like "_" character on the IPCC extension. The best solution as Michael suggested is to replace partition name with a replaceable group of chars (ex: Part1 > *1*, Part2 > *2* etc.). And then just replace it in txt editor.
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