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New Member

Best way to configure Group mailboxes?

Hello! I'm new to Unity, what is the best way to configure a group voicemail box.

Unity 4.2

voicemail only

  • Unified Communications Applications
Cisco Employee

Re: Best way to configure Group mailboxes?

to leave a message for a group of users you usually use a public distribution list. Create a public DL with all the folks you want to get messages and then assign that distribution list as the message recipient on a call handler - setup the call handler with an appropriate greeting or whatever you want and then set it up to take a message after playing the greeting. All members of the distribution list will get a copy of the messages left for that call handler.

The distribution list can also be addressed by subscribers in the message addressing conversation, of course...

New Member

Re: Best way to configure Group mailboxes?

thank you very much!