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Blank popup when try to add an exchange subscriber with Unity 8.03 Exch 2003sp2

Hi,

I meet an issue when trying to add manually a new exchange subscriber using Unity 8.03 + external Exch 2003sp2:

After, filling up name, firstname... when I click on Add button, a blank popup appairs (whitout errors) and nothing happens (the subscriber is not created)

I've no issue when trying to import an existing exchange subscriber and Unity Tools DohPropTest succeeds in creating/deleting a subscriber on AD.

Any idee?

Best regards

3 REPLIES
Cisco Employee

Re: Blank popup when try to add an exchange subscriber with Unit

Can you attach a screen shot of what you are seeing?

Also when adding a user make sure you are entering in the First and Last Name, the Display Name, the extension and the alias.  These are all required fields for a user to be added.

Cisco Employee

Re: Blank popup when try to add an exchange subscriber with Unit

Do you see any error in the app log when you try to do this?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Blank popup when try to add an exchange subscriber with Unit

Hi,


thanks for your answers. It's not an error regarding filling name, firstname...

There aren't Event Viewer Application Logs when the popup appears.

I've opened a case and will update if they succeed in resolving my issue.

Thanks

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