Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Block Callers from Leaving Messages

I am using Unity and not Unified Messaging and have a RoutePoint set up for a department that they only need to leave a recording for people to call in and listen to. This recording also tells those people to NOT leave a voicemail. Is there any setting for an individual mailbox that will NOT allow callers to leave a message? Thanks!

  • Unified Communications Applications
1 REPLY
Cisco Employee

Re: Block Callers from Leaving Messages

Open the subsciber page. Click on Greetings. Set the After greeting: to Send caller to HangUp

Alternatively, you can choose Call Handler and choose a different action.

104
Views
0
Helpful
1
Replies