After DisasterRecoveryRestore from a old to a new Server, with a new Unity installation, I get this error in Application Event Viewer.
Event Type: Error
Event Source: CiscoUnity_BMsgConnector
Event Category: None
Event ID: 10005
The CsBMsgConnector service encountered a problem accessing the Broadcast Messaging mailbox for this server. No incoming broadcast messages will be delivered locally until this is corrected. Examine the directory and/or mailstore for this mailbox to ensure it exists and is functioning. [Thread 0x00000780].
But I can't find the mailbox name on the old Server, what can I do to solve this problem?
Check the Exchange Mailbox Store for a mailbox, or lack thereof.
The AD properties for this account may show Exchange attributes, but there may be no mailbox.
I had to do a procedure last night to create the AvCsMgr mailbox...it involved deleting tables from the SQL database and running \CommServer\ConfigurationSetup\Setup.exe to re-sync the mailbox store and create the missing mailbox.
I fear something similar here.
I am working on the exact same problem today...I'll let you know what I find out.
I ended up deleting the USBms_ account from AD and purged the mailbox ( E2003 ). I found a stored procedure in the Unity SQL database called sp_MakeBroadcastMbox. Using the Data Link Explorer utility (CUDLE) I executed it and it updated a table. Now the error has vanished and things seem to be working again.
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