Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Bulk import alternative extensions

Hi guys, on unity bulk import I created a user with an alternative extension using the column header ALTERNATE_EXTENSION_1, this worked fine.

How can I bulk import a 2nd alternative extension, I tried using ALTERNATE_EXTENSION_2 but it failed. i assume the field header will be same if I either bulk import or bulk edit?

Also is there a similar field for the bulk import/edit of the sms notification

to (phone number) field?...cheers, Jag

  • Unified Communications Applications
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Bulk import alternative extensions

Hi!

The tool appends the alternate extension into the list - it does not slide it into a specific "slot" for alternate extensions. So you can run the tool multiple times with different extensions for the same users and they are added to the alternate extension list.

You can also include this all in one file for example if you want to add 4 extensions to one user with a CSV file it will look something like:

ALIAS, ALTERNATE_EXTENSION_1

user1,1000

user1,1001

user1,1002

user1,1003

Hope this helps! :)

Regards, Tere. If you find this post helpful, please rate! :)
3 REPLIES
Cisco Employee

Re: Bulk import alternative extensions

Hi!

The tool appends the alternate extension into the list - it does not slide it into a specific "slot" for alternate extensions. So you can run the tool multiple times with different extensions for the same users and they are added to the alternate extension list.

You can also include this all in one file for example if you want to add 4 extensions to one user with a CSV file it will look something like:

ALIAS, ALTERNATE_EXTENSION_1

user1,1000

user1,1001

user1,1002

user1,1003

Hope this helps! :)

Regards, Tere. If you find this post helpful, please rate! :)
New Member

Re: Bulk import alternative extensions

Tere,

excellant, thanks for the info. Any news re bulk import for sms?

Cisco Employee

Re: Bulk import alternative extensions

Hmmm sorry I haven't heard any news about that :(

Regards, Tere. If you find this post helpful, please rate! :)
118
Views
0
Helpful
3
Replies
This widget could not be displayed.