Business Attendant Console: Switchboard user list does not update correctly
ature of Fault: The switchboard user list does not update correctly.
For instance: A user leaves the company, ICT remove the AD account from the Strathclyde OU, then un-assign the extension and delete the user account from ccmadministrator, and perform an LDAP sync, however the user and extension does not update on the switchboard interface.
Additionally reassigning the extension to a new user does not update the switchboard interface to reflect the newly assigned user.
Example Account - Amanda Flemming, No AD account, No CCM account, extension number (6450) reassigned to Angeline Quinn, but Amanda's name still shows up against 6450 on the switchboard.
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...