When i am on the call either its Internal / External. In between if someone call?s me I can see the popup on my phone screen but the user who is calling to me doesn?t know that I am already on the call, so here what we want is that if when any user is on the call and same time if anyone call him, he should listen engage tone.
I think this is because the DN's are set up as dual-line you need to add the following (huntstop channel command). Have a look;
The following example creates an ephone-dn with the number 103 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.
I can't see on this post if it's a CCMx or a real CallManager. Anyway the answer for CCMx someone already has posted an answer for.
In CallManager, you have to change the Busy-Trigger and Maximum Number Of Calls setting under the line of a phone so that you only receive one call and the next will be a busy tone for the caller. Set Busy Trigger to 1 - The setting of Maximum Number Of Call depend on shared lines etc. (read the doc for further description)
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...